Sarah Osei
VerifiedFeaturedEmail marketing & lifecycle specialist for e-commerce brands
Accra, Ghana4.9(44)
Email & CRMAnalytics
- 4.9
- 44 reviews
- 112
- Projects done
- < 3 hrs
- Avg response
- 93%
- Client retention
About
Email is the highest-ROI channel most e-commerce brands underuse. I build retention programmes that turn first-time buyers into repeat customers — automations, segmentation, and campaigns that feel personal at scale. Klaviyo certified, 6 years focused exclusively on email and CRM.
What I do
- Email Automation
- Klaviyo Setup
- Segmentation
- Retention Strategy
- A/B Testing
Case studies
1Email & CRMNua Living
Email goes from 8% to 31% of revenue in 4 months
Nua had good traffic and a growing customer base but treated email as an afterthought. Full programme rebuild: welcome, browse abandonment, cart recovery, post-purchase, and winback flows — plus a monthly campaign calendar.
8% → 31%
Email revenue share
+283%
List revenue
+41%
Repeat purchase rate
Reviews
4.9
Exceptional
Based on 44 verified client reviews
Sarah rebuilt our entire email programme from scratch. Revenue from email went from 8% to 31% of total in four months. She's the real deal.
Our welcome flow was three emails. Sarah turned it into a 14-email sequence that converts at 22%. Game-changer for lifetime value.
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